Report a private housing issue

Use this form to report issues related to a privately rented property.

Provide as much detail as possible to help the council’s investigation of the issue.

Priority is always given to cases which pose the greatest risk to tenants. Not all enquiries will require formal investigation and many issues can be resolved informally.

 

Disrepair or Unlicensed Property

 

You can also report serious disrepair issues related to your privately rented property that pose a risk to you. This can include continuous flowing leaks, drainage, faulty electrics, no heating in winter months, filthy and verminous premises and asbestos.

You must inform your landlord (or agent) of the issues before contacting the council. Ensure you have satisfied the following steps before completing this form:

  • You have notified your landlord of the disrepair issue in writing
  • You have allowed at least 14 days for your landlord to respond (in exceptional cases, a shorter timeframe will be permitted where disrepair issues pose a severe and imminent risk to health)
  • Your landlord has failed to respond and fix the disrepair issues raised
  • You have contact details for your landlord

 

For unlicensed properties 

 

Please select 'Other private housing issue' on the next page if you are only reporting an unlicensed property where there is no disrepair. Further, if you are reporting an unlicensed property that also has disrepair, please select 'Disrepair (including fault or damage to the property)'.

 

Reporting a privately owned empty property

 

Please only report privately owned empty properties using this form. If you wish to report an empty property that is owned by the Council or a Housing Association, please do this via Report an empty home | Lambeth Council.

To report a privately owned empty property, please select 'Other private housing issue' on the next page, and the option for an empty property will appear. Further, please include the approximate length of time the property has been empty and the type of property it is, for example, a flat or a detached house.

If you think there is an empty property in your area, you can report this to us. It might be empty if:

  • the windows have been broken for a long time
  • post has not been collected
  • windows and doors have been boarded up
  • the rooms are always in darkness.

 

Additional Information

 

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